Medibank
Chai Lyin Gong is a seasoned product manager specializing in life insurance, currently employed at Medibank since November 2023. Previous experience includes serving as an Insurance Product Manager at Mercer from August 2021 to November 2023 and holding multiple roles at AIA Australia from May 2016 to August 2021, including Product Manager for Group Life and Business Optimisation Manager for Health. Chai began a career in the insurance sector as a Health Insurance Adviser at Members Own Health Funds and The ItsMy Group in 2015, with earlier positions including Specialist Client Service Officer at AIA Australia and various roles at Westpac New Zealand Limited and Kiwibank. Chai holds a Diploma in Life Insurance from ANZIIF, obtained between 2009 and 2011.
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Medibank
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Medibank Private Limited is a private health insurer. The Company underwrites and distributes private health insurance policies under its brands, including Medibank and ahm. The Company has two segments: Health Insurance and Complementary Services. The Health Insurance segment offers private health insurance products, including hospital cover and extras cover, as stand-alone products or packaged products that combine the two. Its hospital cover provides members with health cover for hospital treatments, whereas extras cover provides health cover for healthcare services, such as dental, optical and physiotherapy. The Health Insurance segment also offers health insurance products to overseas visitors and overseas students. The Complementary Services segment offers a range of activities, including contracting with government and corporate customers to provide health management services, as well as providing a range of telehealth services in Australia and New Zealand.