Medibank
Mikaela Cunnington is a seasoned professional in the financial services industry, currently serving as Senior Manager for Life Insurance at Medibank, where responsibilities include managing life insurance portfolios, overseeing P&L, and driving market share growth. Previously, at AIA Australia, Mikaela held multiple senior managerial roles, establishing effective customer communication strategies and implementing successful retention programs that significantly reduced customer attrition rates. Early career achievements include leading paraplanning teams at CBS Financial, optimizing advice delivery processes, and conducting customer research at McCain Foods. Mikaela holds a Master of Financial Planning and various professional qualifications in financial planning and customer-centered design.
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Medibank
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Medibank Private Limited is a private health insurer. The Company underwrites and distributes private health insurance policies under its brands, including Medibank and ahm. The Company has two segments: Health Insurance and Complementary Services. The Health Insurance segment offers private health insurance products, including hospital cover and extras cover, as stand-alone products or packaged products that combine the two. Its hospital cover provides members with health cover for hospital treatments, whereas extras cover provides health cover for healthcare services, such as dental, optical and physiotherapy. The Health Insurance segment also offers health insurance products to overseas visitors and overseas students. The Complementary Services segment offers a range of activities, including contracting with government and corporate customers to provide health management services, as well as providing a range of telehealth services in Australia and New Zealand.