Lisa Biscardi

Lisa Biscardi is a seasoned professional in the healthcare industry, currently serving as a Senior Provider Contract Manager at Medical Mutual since February 2016. Lisa has held various roles at Medical Mutual, including Ancillary Contracting Representative and Customer Resolution Specialist, where responsibilities involved maintaining knowledge of Medicare regulations and resolving member and provider appeals. Prior experience includes working as an Ombudsman at Cleveland Clinic, where Lisa addressed patient grievances and collaborated with clinic staff to resolve complex concerns. Lisa holds a Bachelor of Arts and Sciences degree in Justice Studies from Kent State University, awarded in 2006.