Medisoft Limited
Rohan Chinnian is an experienced professional in IT service management with a strong background in support services. Currently serving as the Head of Support Services at Medisoft Limited since June 2018, Rohan previously held key positions including Service Desk Manager at STFC, where management of service desk functions at Daresbury and Rutherford Appleton Laboratories was undertaken, and Italik Ltd, where improvements to multiple service desks were made. Other notable roles include managing a Support Desk at Sawfish Software Limited, IT Service Desk Manager positions at O2 UK and TD Waterhouse, and leading the IT Support Desk at Gamestation. Rohan holds a BSc Hons in Computer Science from Anglia Ruskin University.
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Medisoft Limited
Medisoft’s vision is to transform the practice of ophthalmology by means of advanced technology. Medisoft was founded in 1997 by Robert Johnston, a consultant ophthalmologist, and his brother David Johnston, who brought commercial and marketing experience from the pharmaceutical industry. They combined their knowledge to form a software company with the sole focus of ophthalmology. Our award-winning electronic medical record (EMR) system supports every aspect of ophthalmic assessment and treatment. Continuous development over two decades has made Medisoft one of the world's leading EMRs. Medisoft designs, develops and supports software which is currently used by over 150 hospitals around the globe. Installation, training and technical support are provided in-house: all our staff receive thorough clinical training. We advise eye departments worldwide on delivering process and efficiency improvements through paperless working and shared care. Our clinical modules are designed and tested by practising ophthalmologists. Our UK helpdesk offers friendly and expert support to all our users. We answer 99% of calls within five rings, the majority being resolved at the time of enquiry.