Melbourne Water
Lee Ann Heaney is an experienced corporate contracts manager with a strong background in performance management and contract oversight. Currently serving as Corporate Contracts Manager and IT Contract Performance Manager at Melbourne Water since 2012, Lee Ann is responsible for the commercial and performance management of IT Managed Service Providers. Prior roles include Head of Corporate Contracts at Westminster City Council, where Lee Ann managed a multi-faceted, £30 million contract with Vertex, and Performance Manager for the CSi contract, focusing on improving 67 services through the review of over 150 Key Performance Indicators. Lee Ann's earlier experience includes performance management roles at Southwark Council and research analysis at Tourism Australia, along with significant contributions to the Australian Government’s tourism initiatives. Lee Ann holds an Advance Diploma of Purchasing and Supply from the Chartered Institute of Purchasing and Supply, a Prince II Practitioner certification, and a Bachelor of Commerce (Honours) in Economics from The University of Melbourne.
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Melbourne Water
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Melbourne Water manages and protects Melbourne’s major water resources on behalf of the community. They supply water retailers with high-quality drinking water, and are responsible for reliable sewerage, healthy waterways, drainage and flood management.