Brayden Jocelyn

Brayden Jocelyn currently serves as a Customer Support Agent IV at Mercury since January 2023, having previously held the position of Customer Support Agent II. Prior experience includes roles such as Customer Success Manager at Boostly, where responsibilities involved conducting quarterly account reviews and managing over 60 accounts, and Mid-Market Client Onboarding Specialist at Workstream, focusing on customer onboarding and training. At Vivint, Brayden held multiple positions, including Program Manager, where project management for compliance readiness was key, and Sales Representative Support Team Lead, overseeing training and team metrics. Earlier roles include hosting at Oscar's Cafe & Bar and sales representation at H&M. Brayden holds a Bachelor's degree in Business Management with a minor in Accounting from Utah Valley University.