Jorden Hunter

Jorden Hunter is an experienced professional in customer advocacy and complaint management, currently serving as Customer Trust Manager - Complaints at Mercury since March 2024. Previously, Jorden held the position of Manager at the Complaints Intelligence Office of Discover Financial Services from January 2023 to March 2024. Prior experience includes roles at Varo Bank, where Jorden advanced from Senior Team Leader to Operations Team Leader, managing teams that consistently delivered high-quality customer service. Jorden also led the creation of customer experience teams at Brilliant Science and held various leadership and teaching roles, including working as an English Second Language Teacher in Vietnam. Jorden holds a Bachelor's degree in Public Relations, a Master's in Business Administration, and an Associate's degree in Business Administration and Management.