Jay Ruan

Jay Ruan is a senior manager with extensive experience in CRM project leadership and market intelligence. Currently at Merkle since October 2017, Jay oversees CRM solution delivery, client engagement, omni-channel campaign strategy, and project management. Previously, from May 2014 to October 2017 at 尼尔森, Jay managed client relationships at the C-Suite level and led a retail data analytical team to provide tailored market insights. Jay's earlier roles include management positions at GfK, focusing on retail market analysis, and Toshiba Corporation, where responsibilities included retail sales performance measurement and marketing execution. Jay holds a Bachelor's degree in Mathematics from East China Normal University.