Merlin Entertainments
Steven Collins is a seasoned IT professional with extensive experience in global operations and team management, currently serving as Global Operations Manager at Merlin Entertainments since April 2011. Responsibilities include overseeing global 3rd line teams, transitioning the external IT service desk, and managing IT relationships across 29 UK attractions. Previous roles at Merlin Entertainments include UK IT Manager and UK Parks IT Manager, focusing on supporting numerous attraction sites, managing budgets, and leading delivery teams. Prior experience includes roles at Van Hage and THORPE PARK Resort, demonstrating a strong background in customer service and team leadership. Education was completed at Cheshunt School from 2003 to 2010.
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Merlin Entertainments
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Merlin Entertainments is the world’s second largest visitor attraction operator and Europe’s number one. Merlin Entertainments has over 130 attractions around the world, ranging from indoor attractions such as SEA LIFE and Madame Tussauds to iconic theme parks like LEGOLAND and Alton Towers Resort.