Message Broadcast
James Peterson is currently the Chief Strategy & Technology Officer at MessageBroadcast, where James is instrumental in transforming customer care through innovative communication solutions. Prior to this role, James served as the V.P. of Technology Operations at ReactionX. During their tenure at Vicorp Restaurants, Inc, James held the position of Vice President of Information Technology & Human Resources. James holds a BA in Business Administration from Cal State Fullerton, College of Business and Economics.
Message Broadcast
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Message Broadcast provides engagement solutions that shape customer experiences for the world’s top brands. As a leader in intent-driven conversation, Message Broadcast improves customer satisfaction and promotes operational efficiency through decades of domain expertise and a leading omnichannel messaging platform. We believe every interaction is an opportunity to reduce customer effort, personalize the experience, and increase customer loyalty. Our solutions dramatically enhance customer engagement, self-service, acquisition, retention and conversion across all channels, including SMS, MMS, RCS, Voice, Push, Email, and Social.