Message Broadcast
Kalyan Chellappa has extensive IT experience in multi-channel interfaces for customer engagement, including IVR, mobile, web, email, and text. Kalyan currently serves as Director of Solutions Engineering at MessageBroadcast, where Kalyan leads teams in driving strategic initiatives for product creation, enhancement, and integration. Prior to this, Kalyan held positions at GE Security and MDC Systems, specializing in software development and consulting. Chellappa holds a B.Sc in Computer Science from Manonmaniam Sundaranar University.
Message Broadcast
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Message Broadcast provides engagement solutions that shape customer experiences for the world’s top brands. As a leader in intent-driven conversation, Message Broadcast improves customer satisfaction and promotes operational efficiency through decades of domain expertise and a leading omnichannel messaging platform. We believe every interaction is an opportunity to reduce customer effort, personalize the experience, and increase customer loyalty. Our solutions dramatically enhance customer engagement, self-service, acquisition, retention and conversion across all channels, including SMS, MMS, RCS, Voice, Push, Email, and Social.