Message Broadcast
Swapna Viswanathan is currently the Director of Technical Business Analysis at Message Broadcast. Prior to this role, Swapna held positions such as Senior Technical Project Manager and Senior Business Systems Analyst at the same company. Swapna also has experience as a Project Manager at Hyundai AutoEver America and as a Project Lead at Wipro Technologies. Swapna holds a Master of Business Administration degree from the University of California, Irvine and a Bachelor's degree in Biotechnology from Shanmugha Arts, Science, Technology and Research Academy.
Message Broadcast
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Message Broadcast provides engagement solutions that shape customer experiences for the world’s top brands. As a leader in intent-driven conversation, Message Broadcast improves customer satisfaction and promotes operational efficiency through decades of domain expertise and a leading omnichannel messaging platform. We believe every interaction is an opportunity to reduce customer effort, personalize the experience, and increase customer loyalty. Our solutions dramatically enhance customer engagement, self-service, acquisition, retention and conversion across all channels, including SMS, MMS, RCS, Voice, Push, Email, and Social.