Sinch MessageMedia
Matt Mitchell is an accomplished professional with extensive experience in customer service management and operations. Currently serving as a Customer Support Manager at MessageMedia since July 2022, Matt has previously held significant roles such as Customer Service Support Manager at Wondersmile and NSW Business Support Team Leader at IPAR Rehabilitation. With a proven track record in managing teams, implementing strategic objectives, and enhancing customer experience, Matt has successfully recruited and trained staff, driven key performance indicators, and developed efficient processes across various organizations. Educational qualifications include a Master's degree in Communication and Media Studies from the University of Sydney and a Bachelor's degree in Business Administration with a focus on Human Resources Management from Western Sydney University.
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Sinch MessageMedia
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Sinch MessageMedia is a mobile messaging solution that helps businesses of all sizes better connect with their customers. We’ve helped over 70,000 global brands scale via our easy-to-use messaging platform – healthcare, education, retail, not-for-profit, and many other industries. Integrations? Bulk SMS? Automated campaigns? Check. Alerts and notifications? Billing and payments? Appointment reminders? Staff scheduling? We have all the conversational messaging solutions to boost ROI. We’re only as good as our people. Come join a diverse, inclusive, and empowering company that’s all about bringing innovative ideas to life.