Clara Shih

Vp, Head Of Business AI at Meta

Clara Shih is a prominent technology executive with extensive experience in artificial intelligence and business strategy. Currently serving as the VP and Head of Business AI at Meta since November 2024, Clara leads initiatives aimed at democratizing access to advanced AI tools for businesses. Prior roles include CEO of Salesforce AI and Service Cloud, where Clara oversaw product development, research, and partnerships, and founder and CEO of Hearsay Systems, a pioneering client engagement platform. Clara's advisory roles span numerous startups, and involvement with the Markle Foundation highlights a commitment to ensuring equitable AI outcomes for all Americans. An accomplished author, Clara has published a bestselling book on leveraging online social networks for product development. Educational qualifications include degrees in Computer Science from Stanford University and a Master of Science from the University of Oxford. Clara's governance experience includes serving on the boards of Starbucks and the Ad Council.

Location

San Francisco, United States

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Meta

8931 followers

Meta’s mission is to give people the power to build community and bring the world closer together. Formerly known as Facebook, Meta is now the parent company of Facebook, WhatsApp, Instagram, Messenger, and Reality Labs. Billions of users around the world use Meta apps and products to connect with others, find communities, and grow businesses. Facebook was founded in 2004, initially as a community for colleges and universities. It has since grown into a global platform with features including the News Feed, Stories, Groups, Watch, Marketplace, Reels, Dating, all aimed at helping people share life's moments and discuss what's happening, nurture and build relationships, discover and connect to interests, and create economic opportunity. Instagram was acquired by Facebook in 2012. Instagram Feed, Stories, Reels, Video, Live, Shops, and messaging are places where people and creators can express themselves and push culture forward through photos, video, and private messaging, and connect with and shop from their favorite businesses. Meta has two messaging apps: Messenger and WhatApp. Messenger allows chat, audio and video calls, and Rooms, while WhatsApp is best known as a secure messaging application facilitating private communication. More recently, Meta has moved into the augmented virtual reality space with Reality Labs. Meta Quest lets people defydistance with cutting-edge VR hardware, software, and content. Facebook Portal video calling devices help friends and families stay connected andshare the moments that matter in meaningful ways.


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10,000+

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