Shannon Custer

Shannon Custer is a strategic and people-focused Chief of Staff at MetaPhase Consulting, with experience in translating corporate strategies into actionable initiatives that enhance business success and employee engagement. Since joining MetaPhase Consulting in June 2018, Custer has contributed to significant growth, expanding the company from 30 to 330 employees within seven years. Prior to this role, Custer served as Support Services Director at Forum One Communications, managing a portfolio of 50 client websites and overseeing a team of developers and support analysts. Custer's earlier career includes significant achievements as Business Operations Manager and Project Manager at Devis, leading large-scale federal proposals and developing a web application utilized in over 80 countries. Custer's professional foundation was built with a BBA in Computer Information Systems from James Madison University.