Felipe Navarrete

Felipe Navarrete is a skilled Production Management Consultant at MetLife Chile since June 2023, with prior experience as a Gestor TI at AFP HABITAT from January 2017 to June 2023, where responsibilities included operational process management and technology incident reduction. Felipe also served as the Lider Mesa de Ayuda, focusing on service quality and SLA management. Prior roles include project leadership in corporate infrastructure at EUROCORP and systems support supervision at Indra, along with IT support analysis at Quintec. Felipe holds a diploma in control and management of processes from Pontificia Universidad Católica de Chile, an ITIL 4 Fundamentals certification, and a degree in information technology management from Instituto Profesional Duoc UC.