Mark Purdy

Mark Purdy is an experienced IT professional currently serving as the Manager of I&IT Field Support Services at Metrolinx since November 2014, with previous roles including Assistant Manager and Supervisor within the same department. Prior to Metrolinx, Mark Purdy worked at Bell from May 1987 to November 2013, holding various positions such as Data Service Prime in Field Services, where responsibilities included analysis and support of core data services, and Field Services Manager, overseeing a team of approximately 25 direct reports to enhance customer experience. Mark Purdy also served as a Consultant and Service Director in the Enterprise Bell Business Markets, focusing on developing customer service strategies and ensuring client satisfaction. Additionally, Mark Purdy started as a Network Technician, responsible for the installation and repair of telephony equipment and network connectivity.