Metropolitan Police
David Harrison is a seasoned IT professional with extensive experience in service operations and management, currently serving as the Head of Service Operations at Metropolitan Police since October 2012. In this senior leadership role, David oversees approximately 50 full-time employees, managing customer-facing operations for over 80 national systems around the clock. David has held various positions within Metropolitan Police, including interim lead for IT service operations during the Covid-19 pandemic, where key operational adjustments were made. Previous roles include IT Service Support Manager and IT Service Desk Manager, where David developed performance metrics and established a robust operational service desk. Before Metropolitan Police, David gained experience at Coventry City Council and Lloydspharmacy, providing technical support and coordinating ICT issues. David holds a Master of Arts in Leadership and Management from Coventry University.
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Metropolitan Police
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The Metropolitan Police Service is famed around the world and has a unique place in the history of policing. Our headquarters at New Scotland Yard - and its iconic revolving sign - has provided the backdrop to some of the most high profile and complex law enforcement investigations the world has ever seen. Founded by Sir Robert Peel in 1829, the original establishment of 1,000 officers policed a seven-mile radius from Charing Cross and a population of less than 2 million. Today, The Met employs 32,000 officers together with specialist support staff and more than 2,500 volunteer police officers in the Metropolitan Special Constabulary. As well as policing London’s 620 square miles and 8.9million population, The Met has national responsibility for a variety of specialist policing units and hosts the UK’s Counter Terrorism Policing HQ. The Met is one of the largest employers in London and with a broad range of roles, from neighbourhoods to firearms. We’re recruiting people who want to make a difference, to help people and begin a career in a brilliant organisation, performing an exciting and extremely rewarding role. Today, now more than ever, is the time to join the Met. www.met.police.uk/careers