MTA
Alena Turtsina has a vast amount of experience in quality management roles within various companies, overseeing the development and maintenance of Quality Management Systems (QMS), ensuring compliance with ISO standards, and leading teams to achieve certification. With a background in both management and counseling psychology, Alena brings a unique perspective to their work in enhancing service quality, implementing procedures, and fostering a culture of quality within organizations. Their expertise spans across industries such as construction, gas chemical complexes, and bidding and procurement, making their a valuable asset in driving continuous improvement and excellence in quality practices.
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MTA
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The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut. The MTA comprises six agencies: MTA New York City Transit, MTA Bus Company, MTA Long Island Rail Road, MTA Metro-North Railroad, MTA Bridges and Tunnels, and MTA Construction & Development.