Niina Volotinen

Niina Volotinen is an experienced IT Service & Development Manager at Metsä Group since August 2023, previously serving as Delivery Manager at Sofigate from November 2015 to August 2023, with expertise in Public Sector ServiceNow deliveries, customer success, DevOps, and training. Niina has a background as Business Process Specialist at Stockmann Oyj Abp, focusing on Oracle Retail application development and end-user support, and has held various roles at Outokumpu, including Solution Specialist in SAP/SD and Manager of Commercial Process Execution. Educational qualifications include a Master of Business Administration in International Business Management from Kemi-Tornio University of Applied Sciences and a Bachelor of Business Administration in Marketing, Organizations, and Management from Oulun seudun ammattikorkeakoulu.