Metsähallitus
Susanne Nylund is an accomplished service designer with extensive experience in customer-centric service development. Currently serving as Lead Service Designer at Parks and Wildlife Finland since April 2020, Susanne focuses on enhancing design maturity and improving customer research methodologies. Prior to this role, Susanne was the first service designer at Parks and Wildlife Finland, where the exploration of customer centricity began. Susanne also held positions at Digitalist Group & Network and InterQuest Oy, contributing insights and service design expertise. Earlier work includes project coordination at the World Scout Bureau and regional coordination for the Helsinki Metropolitan Area Guides and Scouts. Susanne Nylund holds a Master’s Degree and Bachelor’s Degree in Sociology from the University of Helsinki.
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Metsähallitus
Metsähallitus - Luonnon arvon ja yhteisen varallisuuden vastuullista kehittämistä yli sukupolvien. Toimimme pohjoisesta etelään - idästä länteen, maalla ja merellä, kolmanneksella Suomen pinta-alasta. Tuotamme kestävästi hoidetuista metsistä uutiutuvia raaka-aineita korvaamaan fossiilisia, ja mahdollistamme luonnosta nauttimisen retkeillen, mökkeillen, metsästäen ja kalastaen. Luomme ratkaisuja vastuullisempaan tulevaisuuteen: uusiutuvaa energiaa ja kestävää matkailua. Miljoonat ihmiset saavat meidän työstämme iloa, terveyttä ja hyvinvointia. _________________________ Metsähallitus – fostering natural values responsibly across generations. Metsähallitus is a state-owned enterprise that produces environmental services for a diverse customer base; ranging from private individuals to major companies. We sustainably use, manage, and protect state-owned land and water areas and reconcile the different goals of owners, customers, and other stakeholders. In doing this, we ensure that everyone – including future generations – has the opportunity to enjoy nature and the value it creates.