Tricia Kopczewski

Tricia Kopczewski is an experienced Onboarding Manager at MetTel, with a background in enhancing customer experience across various industries including SaaS, finance, and technology. As an Independent Consultant with TVRK Consulting since 2009, Tricia specializes in process improvement for businesses. Previous roles include a Patient Experience Ambassador and OSHA Compliance Specialist at Hackensack Meridian Health, where Tricia was instrumental in post-merger compliance efforts. Tricia has held customer-focused positions at Dodge Data & Analytics, WorkWave, and iCIMS, significantly reducing customer churn and achieving top-tier performance metrics. Tricia holds a Bachelor of Arts in Communications from Monmouth University and possesses a Life & Health Certification. Currently, Tricia holds a GSA Public Trust Clearance.