Microsoft
Alvin Tsou is a Senior Technical Product Manager at Microsoft, specializing in Microsoft Teams Rooms Managed Service since September 2016. Alvin leads strategic alignment between product divisions, achieving a 12x reduction in customer pain and significantly exceeding fiscal objectives. Key contributions include the launch of Windows Autopilot and Teams Autologin, as well as the introduction of machine learning capabilities for troubleshooting in Teams Rooms. Earlier roles at Microsoft involved managing the device licensing infrastructure for Intune and facilitating the migration of tens of thousands of customers to improved systems. Alvin's educational background includes a Bachelor of Applied Science in Nanotechnology Engineering from the University of Waterloo, complemented by research experience at Soochow University and internships across various engineering and product management roles.
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Microsoft
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Founded by childhood friends Bill Gates and Paul Allen in Redmond Washington, Microsoft began its operations as a computer software company. They quickly became a household name within the computer operating system market when it was founded in 1975. With their successful IPO a few years later, they went on to acquire several large operations such as LinkedIn and Skype giving them total market dominance. With the shift to a devices and services strategy and under new leadership, Microsoft went on to become the most valuable publicly traded company in the world. In 2019, they made history as the third US public company to reach 1 trillion market cap, and most recently, they have been valued at over 2 trillion. Today, Microsoft generates revenue by developing, licensing, and supporting a wide range of software products and services, by designing and selling hardware, and by delivering relevant online advertising to a global customer audience. In addition to selling individual products and services, they offer suites of products and services such as consulting to computer system integrators and developers. However, they are mostly known for Microsoft Windows Operating System, Microsoft Office suite, and the Internet Explorer web browser. More specifically, their products include operating systems for personal computers, servers, phones, and other intelligent devices; server applications for distributed computing environments; productivity applications; business solution applications; desktop and server management tools; software development tools; video games; and online advertising. They also design and sell hardware including the Xbox 360 gaming and entertainment console, Kinect for Xbox 360, Xbox 360 accessories, and Microsoft PC hardware products