Midland Credit Management
Shantel Coy, MBA, currently serves as the Human Resources Compliance Manager at Midland Credit Management, a role held since November 2023. Prior to this position, Shantel had a significant tenure at Mission Federal Credit Union, where roles included Senior Human Resources Business Partner and Senior Human Resources Generalist from December 2021 to November 2023, as well as Human Resource Generalist II from June 2015 to December 2021. Shantel began a career in human resources as a Human Resource Assistant at Valley Medical, and earlier experience includes roles as a Lead Admissions Counselor at Ashford University and as a Marketing Strategist for Crown Grease. Academic credentials include a Master of Business Administration with a focus in Human Resource Management from Ashford University, a Human Resources Management Certificate from California State University San Marcos, and a Bachelor of Arts from the University of California, Riverside.
Midland Credit Management
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Established in 1953, Midland Credit Management, Inc. (MCM), a wholly-owned subsidiary of Encore Capital Group, Inc., is a specialty finance company providing debt recovery solutions for consumers across a broad range of assets. They purchase portfolios of defaulted consumer receivables and manage them by partnering with their consumers as they repay their obligations and work toward financial recovery.