Thamiris dos Santos Valeis

Thamiris dos Santos Valeis is an experienced professional in project management and customer service with a strong background in SAP and Salesforce implementations. Currently serving as an SAP Project Manager at Mignow since July 2023, Thamiris previously held various key roles, including Governance and Best Practices Coordinator at Paraná Banco S/A, where responsibilities included process mapping, stakeholder coordination, and enhancing CRM adoption. Thamiris also worked as Manager of Customer Excellence at Provu, leading customer journey improvements and managing key accounts. Additional experience includes positions as a Customer Service Transformation PMO at Assurante It, Customer Service Lead at J Macedo, and Subject Matter Expert at Johnson & Johnson, focusing on supply chain and customer service enhancements. Thamiris holds an MBA in Gestão de Negócios from Pecege USP and a degree in Administração de Empresas from Universidade Cruzeiro do Sul.