Adam Bergen

Adam Bergen is a seasoned IT professional with extensive experience in service delivery management and IT strategy consulting. Currently serving as a Sr Service Delivery Manager at Milestone Technologies, Inc., Bergen has a proven track record in managing service desk operations, developing key performance indicators, and implementing cloud strategies. Previous roles include Service Delivery Manager at DBM Global Inc., IT Strategy Consultant for the State of Arizona, and Systems Manager at Universal Background Screening, where Bergen oversaw infrastructure and helpdesk operations. With a Bachelor's degree in Computer and Information Sciences from the University of Phoenix, Bergen combines technical expertise with a strong focus on customer support and operational efficiency.