Millicom
Jeronimo Puerta Hillman Lopez serves as the Head of Process Quality and Improvements at Millicom (Tigo) since March 2014, where leadership focuses on improving customer experience through technology and continuous process improvement initiatives. Previous roles include Head of Business Process Improvement and Business Process Specialist at Tigo Bolivia, driving enhancements in digital transformation and customer journey interactions. Experience at Ernst & Young as a Senior Consultant in BPM and project support roles at BBVA further establish expertise in business process management and technology solutions. Jeronimo's academic background includes a Master's in Artificial Intelligence and Innovation from Founderz, alongside various advanced degrees in Digital Transformation and Software Engineering from esteemed institutions such as Universidad Adolfo Ibáñez and Universidad Carlos III de Madrid.
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Millicom
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Millicom (NASDAQ U.S.: TIGO, Nasdaq Stockholm: TIGO_SDB) is a leading provider of cable and mobile services dedicated to emerging markets in Latin America. Millicom sets the pace providing digital services through its principal brand, TIGO.