MindsetGo
Susan MacConnell is an experienced professional specializing in business operations, sales development, and communication training. Currently serving as a Relationship Developer at My Virtual COO since February 2024, Susan focuses on transforming business operations for sustainable growth. As a Performance Improvement Specialist Consultant at MindsetGo since December 2021, Susan enhances communication skills for professionals and students. Additionally, Susan has been involved in various roles including Business Development Manager at Diversified Sales Solutions, Inc. since September 2013, and as a co-founder of Smarketing CONNECT from September 2017 to June 2023, which connects local sales and marketing experts with small businesses. With a strong background in lead generation and outsourced sales development through positions at wiseHer, Deep Core Data, LLC, and Sales Focus Inc, Susan holds a Bachelor of Business Administration from Northeastern University, specializing in Entrepreneurship.
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MindsetGo
MindsetGo empowers leaders, teams, and individuals to build confidence, develop skills and embrace the mindset to create lasting habits and behavior change. We have supported over 5,000 executives with our relationship intelligence model that trains people to develop the skills to improve performance, motivate effectively, guide people to embrace and adapt to change, and grow the next generation of leaders. Through executive coaching, communication consulting, and leadership training, participants strengthen relationships, model behavior through situational awareness, and adapt to communication styles from diverse backgrounds and cultures. Our methodology to support people in becoming more confident and effective communicators is based on three communication components: Developing and using emotional, communication, and multi-generational intelligence. Emotional Intelligence (EQ) has been proven to be the single most powerful thing you can do to advance your career, influence relationships, and get people to trust and believe in you and your vision. Emotions, more than any other contributing factor, are what motivates us to act. Learn to lead through self-awareness, self-control, and connecting with and empowering others. Communication Intelligence (CQ) enables us to navigate successfully with others. It can be cultivated in individuals, teams, and organizations. Activating this ability for powerful, courageous, and transformational conversations allows you to shape the mindsets and experiences people have at work. Learn to lead by applying these skills to create cultures that thrive from mutual support, vital communication, and employee engagement. Multi-Generational Intelligence (MGQ) is the ability to demonstrate inclusive behavior, foster connections across generations, enhance employee engagement, and drive innovation. Learn to lead by maximizing individual strengths and capitalizing on generational differences across five distinct generations.