Ministry of Hajj and Umrah - وزارة الحج والعمرة
Mohammed Sultan is an experienced professional in engineering and management, currently serving as the General Manager of Customer Services at the Ministry of Hajj and Umrah since January 2021. In previous roles, Mohammed held positions such as Complaints and Relationships Manager and Supervisor for PMO - KPI & Performance Management at the same ministry. Notable prior experience includes serving as Technical Manager at Arabian Oud, where safety procedures were enhanced, and 5S techniques were implemented. Mohammed's expertise also encompasses significant contributions at OZCO Group Companies as a Senior Process Development Engineer, where process mapping and 5S implementation occurred, and at Saudi Aramco as a Process Engineer, coordinating a large compressor installation project and improving production simulations. Mohammed holds a Master’s degree in Engineering Management from the University of Ottawa and completed undergraduate studies in Chemical Engineering at Yanbu Industrial College.
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Ministry of Hajj and Umrah - وزارة الحج والعمرة
The Ministry of Hajj and Umrah carries out its duties in coordination with the government and local authorities to facilitate observance of pilgrimage, control and regulate services through the development of systems, use of technology, increasing the effectiveness of staff to serve pilgrims, and performance of infrastructure works with a core focus on offering religious hospitality in compliance with the international standards.