Mirakl
Alexandre Timsit is a seasoned professional with extensive experience in customer success operations and business analysis. As the Manager of Customer Success Excellence Operations at Mirakl since May 2022, Alexandre leads initiatives to enhance customer engagement and operational efficiency. Prior experience includes serving as the Business Analysis and Sales Operations Manager for Ralph Lauren in France Benelux from February 2014 to April 2022, where responsibilities included omnichannel analysis, team management, strategic planning, and global market trend analysis. Alexandre began their career with roles in project management and market analysis, gaining valuable insights into CRM development, community management, and sales strategies. Alexandre holds a Master 2 degree in Marketing et Stratégies Commerciales from Paris School of Business.
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Mirakl
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Mirakl offers the industry’s first and most advanced enterprise marketplace SaaS platform. With Mirakl, organizations across B2B and B2C industries can launch marketplaces faster, grow bigger, and operate with confidence as they exceed rising customer expectations. Platforms are the new competitive advantage in eCommerce, and the world’s most trusted brands choose Mirakl for its comprehensive solution of technology, expertise, and the Mirakl Connect ecosystem to unlock the power of the platform business model for them. As a result, companies like ABB, Astore by AccorHotels, Best Buy Canada, Carrefour, Catch, Changi Airport, Darty, The Kroger Co., Leroy Merlin, Maisons du Monde, Metro, and Toyota Material Handling gain the speed, scale, and agility to win in the changing eCommerce landscape.