Mirakl
Audrey Baudin has extensive experience in the technology and customer support sectors. Currently serving as a Senior Ecosystem Solution Consultant and Head of Support at Mirakl since April 2014, Audrey has been responsible for creating, structuring, and managing the international customer service team, ensuring team proficiency in products, new features, and internal procedures. Prior to this role, Audrey held positions at Alyson Technologies, where responsibilities included functional and technical support, and at Le Groupe La Poste as an apprentice in statistical studies. Audrey's educational background includes a Licence Professionnelle in Information Systems and Web Services from IUT de Vélizy, a Licence Professionnelle in Decision and Information Processing from Universités Paris Descartes and Paris Est - Marne la Vallée, and a DUT in Statistical and Decision-Making Computing from IUT Paris Descartes.
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Mirakl
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Mirakl offers the industry’s first and most advanced enterprise marketplace SaaS platform. With Mirakl, organizations across B2B and B2C industries can launch marketplaces faster, grow bigger, and operate with confidence as they exceed rising customer expectations. Platforms are the new competitive advantage in eCommerce, and the world’s most trusted brands choose Mirakl for its comprehensive solution of technology, expertise, and the Mirakl Connect ecosystem to unlock the power of the platform business model for them. As a result, companies like ABB, Astore by AccorHotels, Best Buy Canada, Carrefour, Catch, Changi Airport, Darty, The Kroger Co., Leroy Merlin, Maisons du Monde, Metro, and Toyota Material Handling gain the speed, scale, and agility to win in the changing eCommerce landscape.