Mirakl
Sophie leads Mirakl’s global Customer Success team in the beauty, fashion, and home categories, where she is responsible for driving marketplace adoption, growth, customer satisfaction and advocacy. Sophie joined Mirakl from McKinsey, where she was a partner leading large-scale digital transformation projects for clients in consumer, retail, tech and private equity sectors. She graduated from HEC and holds an MBA from Harvard Business School.
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Mirakl
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Mirakl offers the industry’s first and most advanced enterprise marketplace SaaS platform. With Mirakl, organizations across B2B and B2C industries can launch marketplaces faster, grow bigger, and operate with confidence as they exceed rising customer expectations. Platforms are the new competitive advantage in eCommerce, and the world’s most trusted brands choose Mirakl for its comprehensive solution of technology, expertise, and the Mirakl Connect ecosystem to unlock the power of the platform business model for them. As a result, companies like ABB, Astore by AccorHotels, Best Buy Canada, Carrefour, Catch, Changi Airport, Darty, The Kroger Co., Leroy Merlin, Maisons du Monde, Metro, and Toyota Material Handling gain the speed, scale, and agility to win in the changing eCommerce landscape.