Miratech
Alexander Voronkov has extensive experience in technical support and product analysis, currently serving as a Technical Support Engineer at Miratech since October 2010, where responsibilities include conducting interviews for new hires. Simultaneously, Alexander holds the position of Product Support Analyst at Genesys, providing customer care for a variety of Genesys solutions and integrations, including management frameworks and voice platforms. Prior to these roles, Alexander worked as an NOC administrator at STU"KPI-Telecom" from July 2006 to December 2010, focusing on technical support and network operations for multiple hardware models. Alexander holds a specialist degree in Avionics from the National Technical University of Ukraine 'Kyiv Polytechnic Institute,' completed in 2010.
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Miratech
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Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. Our culture of Relentless Performance enables over 99% of Miratech’s engagements to succeed by meeting or exceeding scope, schedule and/or budget objectives since our inception in 1989. For additional information about Miratech, please visit www.miratechgroup.com