Yvonne Fung

Yvonne Fung is an accomplished professional with extensive experience in customer success and strategic planning across various sectors. Currently serving as a Customer Advisory Board Member at Customer Success Collective and a Strategic Customer Success Leader at Miro, Yvonne has a proven track record of enhancing customer engagement and driving growth through innovative solutions. Previous roles include Director of Customer Success at Persado, where Yvonne contributed to significant revenue increases through the platform's advanced language generation capabilities. Yvonne has also held positions at leading organizations such as Samsung Electronics America, Accenture, and KPMG LLP, focusing on management consulting, strategic planning, and forensic services. Committed to community service, Yvonne serves on the Board of Directors for Columbia Business School Women’s Circle and has been involved with the Sponsors for Educational Opportunity organization. Yvonne holds an MBA from Columbia Business School and a BBA from Macaulay Honors College at The City University of New York, along with experience as a visiting student at the University of Oxford.