Michelle Boozenny

Michelle Boozenny is a skilled professional with a diverse background in technical support, client relationship management, and compliance within the technology and service industries. Currently serving as a Technical Support Specialist at MJ Freeway since July 2024, Michelle's previous experience includes roles at BioTrack as a Client Relationship Manager and Product Owner, as well as positions at Alleaves, BLAZE, and IndicaOnline, where Michelle developed onboarding guides and customer support strategies. Michelle's expertise in client support and compliance management has been honed through various roles, including Compliance Manager at BLAZE and Customer Service/Technical Support Lead at IndicaOnline. Michelle holds an Associate of Arts and Sciences degree in Medical/Clinical Assistant from Heald College and possesses a strong commitment to enhancing customer satisfaction and streamlining processes.