MLL Telecom
Nicolene Pullin currently serves as a Service Delivery Manager at MLL Telecom, managing medium-tier clients across the UK, including critical infrastructure services. With a background that began as a Desk Based Service Delivery Manager, Nicolene has expanded responsibilities to include operational ownership and strategic customer engagement. Prior experience at 5G Communications Ltd includes roles such as Provisioning Co-ordinator and Internal Account Manager, where expertise in telecommunications and customer service management was developed. Nicolene holds a high school degree from John Ross College and a certificate in Tourism and Travel Services Management from Damelin.
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MLL Telecom
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MLL has over 25 years’ experience in designing, building and managing secure networks for the Public Sector, including local government, health, emergency services, education and government agencies. It also supports and manages the critical network infrastructure of all the major Mobile Operators. This experience is used to deliver a combination of fixed, mobile and wireless technologies enabling optimum network solutions for our customers. We also provide our insight and recommendations on how a network’s design and commercials should evolve by taking advantage of new technologies, suppliers and market pricing throughout the lifetime of a contract. MLL is a Licenced Code Operator and has an extensive portfolio that includes Design, Planning, Infrastructure Build, Installation & Commissioning Services to support Vodafone, MBNL, O2 and EE. MLL has also established itself as a leading provider of managed Wide Area Networks and overlay services such as LAN, UC, Wi-Fi, Security and Cloud Infrastructure. In 2015, MLL became an approved provider on the RM3808 Network Services Framework Agreement. In March 2017, MLL became the first supplier to gain full HSCN compliance and in October 2017 we connected the first customer to a live HSCN network service. Our team of experts is managing the delivery of over a third of all N3 sites currently migrating to the HSCN which demonstrates our continued investment and commitment to the UK Public Sector. www.mlltelecom.com