Modality Systems
Thevaraj Dharmarajan is a seasoned professional with extensive experience in technical operations and customer service, currently serving as Technical Operations Manager at ACT Teleconferencing Solutions Netherlands since June 2023. Prior to this role, Thevaraj held the position of Global Service Manager at Modality Systems since September 2019. Thevaraj also has a long tenure at PGi, starting in May 2007, where roles included Senior Manager Customer Service for Asia Pacific in Video and Audio conferencing, Video Escalation Manager, and Team Manager for Video Incident Management, ensuring timely resolution of incidents. The educational background includes a degree in Computer Studies from Informatics Education Ltd. obtained between 2001 and 2003.
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Modality Systems
Modality Systems is a technology company specializing in Microsoft Unified Communications technologies. They have also developed apps and softwares for iPhones and iPads. iDialog is an app developed by them which they call a unified communications client for mobile information workers.