Susan Chunko

Susan Chunko is an experienced customer service professional with a diverse background spanning over three decades. Currently serving as a Customer Service Advocate at ModCloth, Susan excels in resolving customer issues related to online purchases and enhancing sales through strong interpersonal skills. Prior to ModCloth, Susan worked as an Executive Assistant to the Senior Managing Director at Mesirow Financial, where responsibilities included managing the Pennsylvania branch office and overseeing administrative tasks. Earlier in the career at AT&T, Susan held various roles including Quality Facilitator, Quality Analyst, and Customer Service Representative, contributing to major projects and training initiatives. Susan holds a Bachelor's degree from Mercyhurst University.