Modern Electronics - MEC (AL-Faisaliah Group)
Nasr A. Moustafa serves as the Customer Service & Operations Manager for Modern Electronics - MEC (AL-Faisaliah Group) and La3eb, overseeing and optimizing customer service operations, leading teams to deliver exceptional customer experiences since February 2022. Previous roles include Call Center Head of Operations at Hosted Cloud Services from December 2018 to February 2022 and Customer Service Operations Manager at Lavie Resort from July 2017 to December 2018. Nasr has a strong background in team leadership, operational strategy, and performance optimization, with prior experience as Collection Team Manager at Etisalat UAE Raya Contact Center and Telesales Manager at Mate Way Group. Nasr's extensive experience in the customer service domain is grounded in a Bachelor's degree in Law from Cairo University.
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Modern Electronics - MEC (AL-Faisaliah Group)
Part of Al-Faisaliah group, MEC is a Consumer electronics & digital products / services company. www.MEstores.com The company was founded in 1970, as Sony's distributor supplying transistor radios, tape recorders and black & white televisions. MEC business has grown remarkably over the years building on the various categories of Sony such as Bravia TVs and PLAYSATION. MEC operates a comprehensive network of retail and services location covering most of Saudi Arabia. Al Faisaliah Group is a privately-held, multi-business group headquartered in Saudi Arabia and serving the Middle East. Founded in 1971, the Group holds leading positions in Agriculture & Food, Electronics & Systems, Healthcare and Food Service. Al Faisaliah is recognized across the region - by virtue of its strongly-held values, its professional management and its long-tenure strategic partnerships with leading global firms including Sony, Danone and Accenture.