Ben Taylor

Ben Taylor is a seasoned executive with extensive experience in operations and customer experience across various financial institutions. Currently serving as Chief Operating Officer at Modulr since April 2025, Ben previously held the position of Chief Customer Experience Officer at Aldermore Bank from July 2022 to March 2025. Prior roles include Group Operations Director at Virgin Money UK PLC, Global Head of Consumer Operations and Head of Operations for Retail Banking and Wealth Management at HSBC, and Global Head of Shared Services Strategy at Aon. Additional experience includes Operations & Change Director at Lloyds Banking Group, Operations Director and Programme Director at HBOS, and Project Leader at The Boston Consulting Group. Ben began a career in the British Army, serving as a Captain from September 1994 to April 2000. Ben holds a Master of Engineering in Engineering, Economics & Management from the University of Oxford.