Sagnik Halder

Sagnik Halder is a professional with extensive experience in solutions engineering and customer support. Currently serving as Manager of the Solutions Engineering Team at MoEngage since May 2023, Sagnik leads a team dedicated to enhancing customer success and addressing client issues. Previously, Sagnik held the position of Lead for Customer Support & Experience at Lifesight from July 2022 to May 2023, focusing on improving customer experience. While at Whatfix, from October 2019 to July 2022, Sagnik contributed significantly by establishing the support team as a Senior Product Support Specialist. Earlier experience includes various roles at Tata Consultancy Services from August 2016 to September 2019, where responsibilities included managing client requests and leading support operations. Sagnik holds a Bachelor of Computer Applications from Netaji Subhash Engineering College.