Guillermo Zancocchia

Player Support Agent at MoGi Group

Guillermo Zancocchia started their work experience in 2006 as a Customer Care Agent at Teleperformance. Guillermo then moved on to work as a General Moderation Coordinator Senior at Keepcon from 2010 to 2013. In 2013, Guillermo began working as a Freelance Linguistic Services Specialist, where they translated and proofread academic publications and technical texts. In 2019, they joined MoGi Group as a Player Support Agent, providing comprehensive multilingual player support across various platforms.

Guillermo Zancocchia began their education in 2007 at the Universidad del Museo Social Argentino, where they pursued a degree in English Literary Translation. Guillermo studied at this institution until 2009. In 2016, Guillermo enrolled at the University of Buenos Aires to obtain a Licenciatura en Letras, with a specialization in Linguistics and Literature. Guillermo is currently pursuing this degree and is expected to graduate in 2022. Additionally, in 2018 and 2019, Guillermo attended the Universidad de Ciencias Empresariales y Sociales, where they completed a Digital Marketing and Community Management Diploma, focusing on the field of Marketing.

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MoGi Group

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MoGi Group is an award-winning video game service provider offering video games localization, player support, community management, game art design and writing, cybersecurity and penetration testing, localization testing, compliance testing, focus testing, custom tool development, age rating, voice-over and audio recording, and GDPR consultancy services to over 1,000 satisfied clients worldwide.


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Headquarters

Dublin, Ireland

Employees

201-500

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