Matheus Bertin

Customer Support Agent at MoGi Group

Matheus Bertin has a diverse work experience, starting with their current role as a Customer Support Agent at MoGi Group, where they handle player tickets and is still learning the ropes. Prior to that, they worked as a Customer Support Agent at 5CA, where they responded to player inquiries in both Portuguese and English. Before that, Matheus worked at Ongame as a Customer Support Agent/Specialist/Team Leader, where they managed player tickets and also organized in-game events as a Game Master. Matheus also has experience as a Rater at Appen, where they evaluated content on social media platforms and translated PT-BR to EN. Additionally, Matheus helped with their family's business, Pão de Queijo Bertin, where they took on managerial responsibilities and handled HR, finances, and sales. Matheus started their career as a Salesman at Kalunga - Papelaria e Informática, selling various tech products. As a teenager, Matheus worked part-time as a Machine Operator and handyman at TOPPAN PRINTING CO., LTD., where they improved their Japanese and English skills.

Matheus Bertin completed their high school education and obtained a High School Diploma from Colégio Terra Nova in the years 2012 to 2014. In 2016, they attended Centro Universitário Adventista de São Paulo for a brief period, specializing in Business Administration and Management, without completing a degree. More recently, from 2020 to 2021, Matheus pursued an education in Front End - Programming at Alura.

Location

São Bernardo do Campo, Brazil

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MoGi Group

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MoGi Group is an award-winning video game service provider offering video games localization, player support, community management, game art design and writing, cybersecurity and penetration testing, localization testing, compliance testing, focus testing, custom tool development, age rating, voice-over and audio recording, and GDPR consultancy services to over 1,000 satisfied clients worldwide.


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Headquarters

Dublin, Ireland

Employees

201-500

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