Monedo Holding GmbH
Tanase Gabriela has extensive experience in operational management and team leadership within the service center sector, currently serving as Head of Service Center at Monedo Holding GmbH since September 2015. Key responsibilities include overseeing day-to-day operations, managing staffing and training for team managers, maximizing productivity through performance analysis, and partnering with various departments to enhance operational workflows. Previously, Tanase held roles as Team Leader Service Center ES at Monedo, focusing on team performance and training, and as a Call Center Operator at Cosmos Call Center, where responsibilities included customer support and issue resolution. Earlier career highlights include data entry at Software Internet International S2I, hotel reception at Meitetsu Inn Kariya Hotel in Japan, and accounting at RADET.
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Monedo Holding GmbH
Monedo's Group’s mission is to improve financial freedom for the underbanked with the use of technology. Combining non-traditional data sources and machine learning, the company is aiming to provide access to better credit and a higher convenience for digital banking services. The product offerings include consumer loans, a digital wallet anda personal finance manager designed to help customers manage their credit score and plan their spending. Monedo also offers a “Lending as a Service” model, allowing partners to integrate Monedo's credit products via an API into their own platform and services.Founded in 2012 and headquartered in Hamburg, Germany, Monedo covers more than 5 markets worldwide, amongst others Russia, Mexico, Spain and Poland. Up until now, the company has processed more than four million loan applications through its subsidiaries. Monedo's team of more than 350 people is led by CEO and Co-Founder Alexander Graubner-Müller and is financially backed by world-class investors including PayU, J.C. Flowers, Peter Thiel, and the World Bank’s IFC.