Mongoose
Alexis Mang is an experienced professional in client success and marketing, currently serving as the Manager of Client Success at Mongoose since February 2020. In this role, Alexis focuses on client retention and satisfaction, collaborates with internal teams, and oversees the onboarding and implementation processes for clients. Prior to this, Alexis held various positions in marketing and implementation at companies such as Garland Technology and Delaware North, gaining expertise in event management, content development, and customer engagement strategies. Alexis holds a Master of Business Administration in Marketing and a Bachelor of Science in Marketing from Niagara University.
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Mongoose
Over 4,000 teams across over 950 higher education institutions partner with Mongoose to Make Every Message Count. Our SaaS platform is an integral part of how these colleges and universities live their missions — but it’s only a part. By choosing Mongoose as their holistic engagement partner, our clients unleash the power of an evolving engagement platform with digital communication solutions for every stage of the student lifecycle, from guiding students through the admissions process to transforming alumni into donors. They tap the power of a team of former higher ed professionals who live and breathe “Client Love,” an empathy-centered approach to collaboration and customer service. And they benefit from industry-wide insights that only a team with our long-standing, expansive footprint and technical acumen is in the position to uncover and make actionable.