Morrisons
Kathryn Heap is an accomplished digital product and customer experience leader with extensive experience in various senior management roles. Currently serving as Head of Digital Product, Customer Experience & Loyalty at Morrisons since February 2022, Kathryn previously held the position of Head of Customer Value & Transformation for SMB at O2 (Telefónica UK). Kathryn's background includes significant contributions at Royal Mail, where roles included Head of Digital and Head of Performance Marketing, achieving substantial revenue and transformation goals. Early career experiences at Tesco Stores Ltd encompassed leadership in loyalty programs and local marketing initiatives. Kathryn holds a BA in Politics, Philosophy & Economics from Durham University, an MA in Marketing Communications from Bournemouth University, and completed the Management Acceleration Program at Saïd Business School, University of Oxford.
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Morrisons
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Morrison Supermarkets PLC is engaged in the operation of retail supermarket stores under the Morrisons brand and associated activities. The Company offers products, such as Free From, World Foods, Food To Go and Nutmeg clothing. It has food manufacturing capabilities in meat, fish, bakery, fruit and veg, deli and flowers. Its Morrisons branded beef, lamb, pork, chicken, milk and eggs are sourced in the United Kingdom. The Company serves customers across the United Kingdom through approximately 500 stores and an online home delivery service. It operates from over 10 manufacturing sites across Britain. The Company operates over seven regional distribution centers and a national center servicing its supermarkets. Its subsidiaries include Bos Brothers Fruit and Vegetables B.V., Erith Pier Company Limited, Firsdell Limited, Kiddicare Properties Limited, MHE JV Co Limited, Neerock Farming Limited, Neerock Limited, Rathbone Kear Limited and Wm Morrison Produce Limited.