Motability Operations Ltd
Carl Vitulli is an experienced professional in digital content and quality management, currently working at Motability Operations Ltd as a Digital Content Executive and Team Coach for Communication Learning & Development since January 2019. In this role, Carl manages the quality, training, and development of the Customer Relations Team and the Scheme Compliance Team, overseeing quality assurance for approximately 600 employees. Prior to this, Carl served as a Quality Analyst at Fredrickson from September 2015 to December 2018, where responsibilities included evaluating data to mitigate risks and implementing improvement plans. Additionally, Carl's background includes a role as a Customer Account Agent and a Customer Service Manager at Ladbrokes. Carl's educational foundation was established at Brooklands Technical College from 2010 to 2012.
Motability Operations Ltd
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We are Motability Operations, the organisation that delivers the Motability Scheme to over 700,000 disabled people across the UK. Our purpose is to deliver smart, sustainable solutions that advance our customers’ mobility in a fast-changing world. Since we were founded 45 years ago, we have grown to be the largest leasing company in the UK, providing over five million customers with affordable transport solutions which empower them to move around on their own terms. As well as leasing cars, wheelchair accessible vehicles, scooters and powered wheelchairs that keep our customers moving, we offer the whole worry-free package including insurance, maintenance, breakdown assistance and a mileage allowance, which is why the Motability Scheme currently has an impressive customer satisfaction rating of 9.6 out of 10. With over 30,000 jobs linked to the Motability Scheme, we are always looking for people who live and breathe our purpose and want to help us to improve the lives of our customers. We champion an inclusive, supportive and positive working environment and are proud of our extremely high levels of employee retention and satisfaction. To find out more about Motability Operations, visit www.motabilityoperations.co.uk To get in touch about opportunities at Motability Operations, visit www.motabilityoperationsrecruitment.co.uk/vacancies/vacancy-search-results.aspx