Motability Operations Ltd
Michelle Stones has extensive experience in client services and compliance, currently serving as a Compliance Account Manager at Motability Operations since June 2014, while also working as a Merchant Services Executive at LivingSocial since January 2013. Previously, Michelle held positions such as Quality Assurance Manager at Bupa Insurance, Client Account Representative at Sun Life Financial, and Client Services Representative at The Bank of New York Mellon. Michelle's roles have involved overseeing client communications, ensuring high service quality, managing complex queries, and maintaining databases, showcasing strong attention to detail and a commitment to client satisfaction. Michelle holds a Bachelor's degree in Sociology and Cultural Studies from The Manchester Metropolitan University, completed in 2007.
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Motability Operations Ltd
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We are Motability Operations, the organisation that delivers the Motability Scheme to over 700,000 disabled people across the UK. Our purpose is to deliver smart, sustainable solutions that advance our customers’ mobility in a fast-changing world. Since we were founded 45 years ago, we have grown to be the largest leasing company in the UK, providing over five million customers with affordable transport solutions which empower them to move around on their own terms. As well as leasing cars, wheelchair accessible vehicles, scooters and powered wheelchairs that keep our customers moving, we offer the whole worry-free package including insurance, maintenance, breakdown assistance and a mileage allowance, which is why the Motability Scheme currently has an impressive customer satisfaction rating of 9.6 out of 10. With over 30,000 jobs linked to the Motability Scheme, we are always looking for people who live and breathe our purpose and want to help us to improve the lives of our customers. We champion an inclusive, supportive and positive working environment and are proud of our extremely high levels of employee retention and satisfaction. To find out more about Motability Operations, visit www.motabilityoperations.co.uk To get in touch about opportunities at Motability Operations, visit www.motabilityoperationsrecruitment.co.uk/vacancies/vacancy-search-results.aspx