Rich Crossley

Rich Crossley is a seasoned professional with extensive experience in client experience and customer service across various industries. Currently serving as Lead, Client Experience for Germany, Austria, and Switzerland (DACH) at Movable Ink, Rich previously held the role of Senior Client Experience Manager for the same region and in the UK, focusing on delivering exceptional service and measurable ROI for clients. Earlier career highlights include serving as Customer Experience Manager at Marvel, where Rich enhanced client satisfaction, and as Account Manager and Marketing Specialist at Apple, where Rich provided comprehensive solutions and innovative marketing strategies. Rich began a career in customer service with The Estée Lauder Companies Inc., managing teams and orchestrating in-store events. Rich holds a bachelor's degree in Acting from the University of West London.