Mpathic
Douglas Dewey is a seasoned executive with extensive experience in various leadership roles across multiple industries. As Co-Founder and Chief Growth Officer at Mpathic since April 2021, Douglas focuses on go-to-market strategy and advocates for transforming contact centers into valuable assets for branding and customer loyalty. Douglas also serves as General Manager at Virtual Service Operations, specializing in hybrid cloud technologies. Previous positions include Principal at DeweySearch, President of the Wethersfield Institute for Catholic Thought, Executive Director of the Wethersfield Foundation, Managing Director at Evercore Wealth Management, and CEO at Murphy Healthcare Group. Additionally, Douglas has held director-level positions at Barclays Wealth and Bernstein Global Wealth Management, as well as Executive Vice President at Children's Scholarship Fund. Educationally, Douglas attended the University of Waterloo and Upper Canada College.
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Mpathic
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Mpathic is a more than a Contact Center, it is a Solution Center. We help our clients achieve their mission by delivering superlative omnichannel Contact Center services. We marry outstanding people with technology that reduces customer effort and streamlines solutions. Mpathic leads with empathy because we believe solutions should be delivered with the speed, accuracy and courtesy with which we would want them ourselves. We treat every encounter with another person as an unrepeatable chance to make a life better. Let's talk about how we can make life better for your customers.